Mosaic Counselling Services Inc.

Privacy Policy

[Mosaic Counselling Services Inc.] is committed to protecting the privacy and confidentiality of individuals who enroll in the online course on Finding Ground: Betrayal Trauma Recovery. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information.

1. Information Collection:

1.1 Personal Information: When registering for the course, participants may be required to provide personal information such as name, email address, payment details, and other relevant information necessary for enrollment.

1.2 Automatically Collected Information: We may collect certain information automatically when participants access the course website, including IP addresses, browser type, device information, and usage data using cookies and similar technologies.

2. Use of Information:

2.1 Course Delivery: Personal information provided by participants will be used to facilitate enrollment, provide access to course materials, and deliver educational content.

2.2 Communication: We may use participants' contact information to communicate course updates, announcements, and important information related to the course.

2.3 Improvement of Services: We may use aggregated and anonymized data to analyze course performance, improve content, and enhance the learning experience.

3. Information Sharing and Disclosure:

3.1 Service Providers: We may share personal information with trusted third-party service providers involved in course delivery, payment processing, or technical support, strictly for course-related purposes.

3.2 Legal Compliance: We may disclose personal information when required to comply with legal obligations or respond to lawful requests from authorities.

4. Data Security:

4.1 Protection Measures: [Mosaic Counselling Services Inc.] employs industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

4.2 User Responsibility: Participants are responsible for maintaining the confidentiality of their login credentials and should not share their access information with others.

5. Data Retention:

5.1 Retention Period: We will retain personal information only for the duration necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

6. Third-Party Links:

6.1 External Sites: The course website may contain links to third-party websites. [Mosaic Counselling Services Inc.] is not responsible for the privacy practices or content of these external sites.

7. Consent and Changes:

7.1 Consent: By enrolling in the course, participants consent to the collection, use, and processing of their personal information as described in this Privacy Policy.

7.2 Changes to Policy: [Mosaic Counselling Services Inc.] reserves the right to update or modify this Privacy Policy. Participants will be notified of any significant changes.

For any questions or concerns regarding this Privacy Policy or the handling of personal information, please contact [[email protected]].